FAQ
Is My Profile Information Private?
Here's the straightforward answer, plus a bit more detail for anyone who wants it. Short version below, with the fuller picture right after, plus a handful of closely related questions members tend to ask next.
Your profile is visible to other members as part of how matching and browsing work, but the personal account information behind it — your verification details, contact information, account settings — is kept separate and isn't shown publicly.
You also control what appears on your visible profile itself. Beyond the basics needed for matching, the level of detail you share about your life, schedule, or location specifics is up to you.
ID verification, which every member goes through, is used to confirm a profile is real — it isn't displayed publicly on your profile or shared with other members directly.
If you ever want to remove your profile from visibility entirely, pausing or deleting your account is available in your settings — see the related question below for details on how that works.
Why this matters
This is one of those details that seems small until it isn't — get it wrong and a perfectly good match or feature goes unused simply because nobody explained how it actually works.
Clarity here pays off in a better experience overall, which is really the point of answering it directly rather than in vague generalities.
It's a small thing, but answering this kind of question directly — rather than with vague marketing language — is part of what separates a platform people trust from one they're constantly second-guessing. It's a small detail, but getting it right is part of why members tend to trust the platform's other answers too.
Related questions
Is my real name shown to other members?
Profile display settings let you manage how your name and details appear publicly.
Does ID verification information get shared with other members?
No, verification is used internally to confirm a profile is real and isn't shown to other members.
Can I control how much detail I share publicly?
Yes, beyond the core profile fields, how much you disclose about your life and routine is your choice.
Is this something most members ask about?
Yes, it's one of the more common questions, which is exactly why it has its own dedicated answer here.
Who should I contact if something here doesn't match what I'm seeing?
Reach out to support directly — discrepancies are usually quick to sort out once someone can see your specific account.
Will other members be notified if something here changes?
No, routine profile and settings changes don't trigger notifications to other members.
Can I ask about this directly if I want a human answer?
Yes, support is available for anything that needs a more personal answer than a general FAQ entry can give.
None of this needs to be memorized before joining. Most of it becomes intuitive within the first few minutes of actually using the platform, and the related questions below fill in most of what's left. Worth a quick skim even if you think you already know the answer.
Ready to find someone who keeps up?
Join free and start meeting active singles near you — no swiping on people who skip every workout.
Join